NHSBT encourages open communication about issues identified with performance at work. We have a number of services and tools available to assist in the support and management of this depending on the situation.

You may want to refer to other policies that may be more relevant in order to ensure employees are fully supported through the process, e.g. under performance due to ill health or possible disability issues, please refer to the Attendance section.

For any conduct related concerns, refer to the Disciplinary section.

For concerns regarding the work performance of a new starter, refer to the Induction and Probation section where you will find a copy of the Recruitment and Induction policy.

Policy Documents

Guidance and Checklists


For any attendance concerns for Blood Donation agency workers, refer to the raising a matter of concern under the Blood Donation Resourcing and Onboarding – Blood Collections page.